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How do I return an item?

Returns Policy


SurplusFishingTackle has a 30 day in-store credit, return policy. If for any reason you wish to return the product(s) you have purchased you may do so within 30 days of the order date for an in-store credit equal to the purchase price
less any shipping and handling.


To receive an in-store credit the product(s) must be unused, unaltered and in its original state of sale including all documentation, packaging and accessories. Products received in factory sealed packaging must be returned in the original and unopened packaging. No exceptions!


All returns must be authorized before they are shipped to SurplusFishingTackle.com. To receive prior authorization please send an email to Customer Service including the order number and the product and quantity you wish to return. Do not ship the items until you receive confirmation of authorization.


The customer is responsible for the packaging and return of items. A proper shipping box with sufficient padding to protect items from damage during shipping must be used. We highly recommend that you insure your shipment and include delivery confirmation. SurplusFishingTackle.com is not responsible for damage during the return process or for shipments not received.


Credits are contingent upon inspection of item(s) once we receive them and items that do not comply with all restrictions named above will not receive a credit. Items returned to us after 30 days and/or without contacting us will not be credited.


Returns for defective or incorrect items are handled on a case by case basis. Please contact us within 7 days of delivery if you discover that we have sent you a wrong item or a defective product.

Customer Service